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Privacy policy

Protecting your private information is our priority.

This Statement of Privacy applies to www.kilalicosmetics.com and Kilali Cosmetics and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Kilali Cosmetics include www.kilalicosmetics.com, Kilali Cosmetics and Kilali Skin. The Kilali Cosmetics website is a Beauty and Skincare site. By using the Kilali Cosmetics website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Kilali Cosmetics may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Kilali Cosmetics collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Kilali Cosmetics may also use your personally identifiable information to inform you of other products or services available from Kilali Cosmetics and its affiliates.

Sharing Information with Third Parties

Kilali Cosmetics does not sell, rent or lease its customer lists to third parties.

Kilali Cosmetics may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Kilali Cosmetics, and they are required to maintain the confidentiality of your information.

Kilali Cosmetics may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Kilali Cosmetics or the site; (b) protect and defend the rights or property of Kilali Cosmetics; and/or (c) act under exigent circumstances to protect the personal safety of users of Kilali Cosmetics, or the public.

Tracking User Behavior

Kilali Cosmetics may keep track of the websites and pages our users visit within Kilali Cosmetics, in order to determine what Kilali Cosmetics services are the most popular. This data is used to deliver customized content and advertising within Kilali Cosmetics to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Kilali Cosmetics. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Kilali Cosmetics website.

Security of your Personal Information

Kilali Cosmetics secures your personal information from unauthorized access, use, or disclosure. Kilali Cosmetics uses the following methods for this purpose:

- SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

  • Comply with the California Electronic Communications Privacy Act;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information, internally, in a lawful manner that is

    compatible with the context in which you provided the information.

     

     

     

     


Children Under Thirteen

Kilali Cosmetics does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

E-mail Communications

From time to time, Kilali Cosmetics may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Kilali Cosmetics or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Kilali Cosmetics, you may opt out of such communications by clicking the unsubscribe button in the footer of our emails.

Text Marketing Notifications
By subscribing to Kilali Cosmetics text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt out.  You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

 

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

SMS Service

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS

Changes to this Statement

Kilali Cosmetics reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of themodified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

If you have questions about this Privacy Policy, the content of our website, or your dealings with Kilali Cosmetics, please contact us.

Effective as of December 28, 2024